Tyler Hilliard's blog

Why You Need a Social Media Platform Specialist

A social media platform specialist is someone who understands everything there is to know about a specific social media platform such as Sysomos, Hootsuite, or Sprinklr. When governing a social media platform, there are certain types of issues that create tickets which a platform specialist will handle. Here are five of the most common ticket types:

Top 10 Reasons Why Businesses Succeed Using Social Media

Figuring out how to use social media effectively for your business may be one of the most daunting tasks you’ll encounter. This post will help you better understand what you need to do to improve your social media success and presence.

1. Relationship Building

Companies that succeed in using social media are always great at building relationships. They understand that creating a connection with their followers is crucial.

Top 10 Reasons Why Businesses Fail Using Social Media

Is your company successfully utilizing social media? Take a moment and think about it.

Here are our top 10 reasons why businesses fail when it comes using social media.

1. Not Interacting with a User’s Comments

Part of using social media is being ‘social’ with one another. Businesses that don’t interact with their viewers are missing out on building a real connection with them.